Refund & Return Policy

Overview

We stand behind our educational programmes. If you're not satisfied, we offer a straightforward refund process.

1. Refund Eligibility

14-Day Money-Back Guarantee: You may request a full refund within 14 calendar days of purchase if you're unsatisfied with the course materials or approach.

Non-Refundable Items:

• Completed one-to-one coaching sessions (once delivered)
• Downloadable resources accessed more than once
• Group webinars attended

2. How to Request a Refund

Email info@bloomcleanse.world with:

• Your name and order details
• Date of purchase
• Brief reason for refund request

We'll respond within 5 business days to confirm eligibility and process.

3. Refund Processing

Approved refunds are processed to your original payment method within 7–10 business days. Bank processing may add 2–5 additional days depending on your financial institution.

4. Cancellation of Services

Before Course Start: Full refund if you cancel before the course begins.

After Course Start: Refunds are prorated. If you're 25% through an 8-week course, you receive 75% refund.

5. No Guarantee of Results

We offer educational content and guidance—not guarantees. Refunds are for material dissatisfaction, not based on personal outcomes or results achieved (or not achieved).

6. Exceptional Circumstances

If you have extenuating circumstances (health emergency, bereavement, etc.) preventing course participation, contact us to discuss options. We may offer extensions or alternative arrangements beyond standard refund terms.

7. Consumer Rights

These terms do not limit your legal consumer rights under UK Consumer Rights Act 2015. You have a right to goods/services that are of satisfactory quality and fit for purpose. If you believe this applies, you may have additional legal remedies.

8. Contact

Questions about refunds?
Email: info@bloomcleanse.world
Phone: +44 20 7946 0958